While salt is effective at melting ice, it can also damage pavers and stone surfaces over time. We recommend using gentler alternatives like magnesium chloride, which is less harmful to your hardscape and still effective at managing ice.

To winterize your fire pit, remove all ashes and debris, then clean the surfaces thoroughly. Cover the fire pit with a weatherproof cover to protect it from snow and ice. If your fire pit is made from stone, consider applying a sealant to prevent moisture damage during the winter months.

On average 75-100 sf depending on joint size.

Absolutely, so as long as the pavers were properly installed on a good base.

Mixing a pound of pool shock to 3-5 gallons of water. Use a scrub brush.

It’s recommended to wait 6 months. This will allow the pavers to see much rainfall to allow all efflorescence to leech out.

On average, every 3 years.

One is all that is needed.

You should wait 30 days to allow the joint to fully dry and cure.

No, it’s recommended that you don’t. You may need to move or arrange it at a later date, therefor, lack of glue will allow for that to happen.

No, not at all. A good gravel base is all that’s needed.

It should positioned so that the bracket is 41”-45” to the roadway surface.

Efflorescence is a white, powdery substance that can appear on masonry surfaces like concrete, brick, and stone. It occurs when water travels through the material, dissolving salts and carrying them to the surface. As the water evaporates, it leaves behind the salt deposits. Efflorescence is not harmful to the structure but can affect its appearance. Regular cleaning and sealing can help reduce or prevent efflorescence.

Gagne & Son provides a wide range of masonry, hardscaping, and landscaping products, including concrete blocks, retaining walls, pavers, fire pits, stone veneer, and masonry tools. We serve both residential and commercial customers, including contractors, municipalities, and homeowners.

While Gagne & Son supplies high-quality masonry and hardscaping products, we do not provide installation services. However, we work with a network of trusted contractors and can help you find the right professional for your project.

Yes, we offer delivery services for products purchased from Gagne & Son. Delivery fees and availability may vary based on the size of the order and the delivery location. Please contact us for more information.

We accept returns on most standard products in their original condition within 30 days of purchase. Custom orders and special-order items are non-returnable. Please contact our customer service team to initiate a return.

Proper cleaning and maintenance will extend the life and appearance of your masonry and hardscaping products. We recommend using gentle cleaning solutions and a soft brush or pressure washer. Avoid harsh chemicals, as they may damage the material. For specific products, we offer cleaning and sealing solutions designed to protect your investment.

Yes, many of our products come with manufacturer warranties. Please check the warranty details on the specific product you are purchasing or contact us for more information.

Concrete pavers are manufactured products designed to mimic the look of natural stone but are often more affordable and easier to install. They are available in a wide range of colors and shapes, offering consistency in appearance. Natural stone, on the other hand, provides unique, one-of-a-kind patterns and textures, as no two pieces are exactly alike. Both options are durable, but natural stone requires a bit more care to maintain its original beauty.

Our team at Gagne & Son can help guide you in choosing the best products based on your specific project. Whether you’re building a retaining wall, patio, or driveway, we’ll help you understand the features, durability, and design options that will fit your needs. You can also visit one of our stores to see product samples in person.

Yes, we offer custom solutions for projects that require a unique look or specific dimensions. From custom concrete mixes to specialized stone veneers, we work with you to ensure you get the perfect product for your vision. Contact us for more information on custom orders.

While we don’t provide full design services, we can assist with basic layout recommendations, product selection, and referrals to professional designers or architects. We also offer product guides and sample designs to help you get started.

Spring Training is our training program designed to provide contractors, builders, and other professionals with hands-on knowledge about our products and installation techniques. These sessions are held in March and are led by industry experts, ensuring you stay up to date on the latest trends and methods in masonry and hardscaping.

Lead times for special orders vary depending on the product and supplier. Generally, it can take anywhere from 2 to 6 weeks for custom or special-order items to arrive. We recommend checking with us early in your project to confirm availability and lead times.

We do not currently offer in-house financing. However, we work closely with several financial institutions that may offer financing options for large purchases or projects. Please reach out to discuss your needs, and we can provide recommendations.